Antipodes Partners Limited (Antipodes) understands and appreciates that you, as an Antipodes website visitor, are concerned about the confidentiality and security of information Antipodes may collect about you. Antipodes is committed to providing you with information on our services within a secure and confidential on-line environment.
By accessing this website you consent to the processing by us and our agents and service providers of any personal data provided by you when you use our website.
Our privacy statement sets out, for your information:
What information we collect from you
The types of personal data that we collect from you generally include your name, contact details such as your email address and telephone number and location.
We will not collect any information that identifies you as an individual unless you knowingly provide it to us.
Any personal information you supply will be used only in accordance with this Privacy Statement.
If you browse on the website, read or download information, our system will record the date and time of your visit and the pages viewed and information downloaded.
Use and disclosure of information
Any information we collect from you, may be used by any entity carrying out functions on behalf of Antipodes for the purpose of:
We will only disclose personal information to third party entities, whether in Australia or any overseas jurisdiction, carrying out functions on behalf of Antipodes on a confidential basis. You should note that information we collect from you may also be disclosed to third parties if that disclosure is required by or to the extent permitted by law.
Security of your information
Antipodes regards the security of your personal information as a priority and takes all reasonable steps to protect your information from loss and unauthorised access, destruction, use, modification or disclosure.
The Company has implemented various safeguards to keep your personal information secure, including information and communication technology security, access security, internal training programs and managed detection and response service.
While we take reasonable steps to preserve the security of your personal information, there are inherent risks in transmitting and storing information and we cannot ensure or warrant the security of any information we hold.
From time to time the website may contain links to other websites, and Antipodes is not responsible for the privacy practices or the content of these websites.
Cookies
A cookie is a small data file placed on your computer by Antipodes’ server. A cookie contains information about your visit to the website. When you visit the website again, our server will look for the cookie and structure itself based on the information provided. A cookie identifies your computer to our web server when you visit the website. We do not use the cookie to store personal information about you. Antipodes uses browser cookies to improve the speed and reliability of our security system. It is recommended that you turn off any cookie warnings in your browser before using this website, otherwise you may not be able to use the full functionality of this website.
Acceptance and changes to privacy statements
You acknowledge and accept that your use of the website indicates your acceptance of the website terms and conditions of use and this Privacy Statement. This Privacy Statement may change from time to time, so please check back occasionally. Any information collected after an amended Privacy Statement has been posted on this website will be subject to that amended Privacy Statement.
Access and updating of information
You are able to access and update the personal information that we hold about you at any time. To amend personal information that Antipodes holds you should contact the Privacy Officer via the details below.
If you wish to request access to any other personal data which we hold about you as a result of our information collection practices outlined in this Privacy Statement, please refer to the “Contact details” section below.
If You Have A Privacy Complaint
At Antipodes, we value our customers. We will always aim to be fair and responsive. If you have a privacy complaint, you have the right to expect that we will handle it in a friendly and professional way. When we receive a complaint, we receive this as valuable feedback that may help us improve our services and to ensure your needs are met in a satisfactory and appropriate manner.
If you wish to complain, at any time, about the handling, use or disclosure of your personal information, you can provide your written complaint by email, letter or by personal delivery to any one of our contact details noted below.
We will make all efforts possible to investigate your complaint and advise you of the outcome as soon as possible. Your complaint can also be taken to the Office of the Australian Information Commissioner, who can be contacted at:
Office of the Australian Information Commissioner (OAIC)
Level 3
175 Pitt Street
Sydney NSW 2000
Visit www.oaic.gov.au
If the matter is not resolved to your satisfaction, you can then refer your complaint to the Australian Financial Complaints Authority (AFCA), who can be contacted at:
Australian Financial Complaints Authority
GPO Box 3
Melbourne VIC 3001
Phone 1800 931 678 (free call)
Visit afca.org.au
Contact Details
Please contact our Privacy Officer using the details set out below if you wish to:
Privacy Officer
By mail: PO Box R1313, Royal Exchange NSW 1225, Australia
By email: Risk.Compliance@pinnacleinvestment.com
Any information that we provide in response may be limited to the extent permitted by any applicable law.